Wednesday, May 31, 2006

Anybody need A/C?

Chennai heat is horrible most of the time. First i thought of saving money by avoiding that. Changed my mind after a hot april end weekend. Thought of having the A/C at the earliest.

Went with my friend Jojan and Stanley and searched thru all the shops in Adyar bargaining for a best deal.. and finally we got a good deal - 15600Rs each for a samsung A/C with Nano technlogy. Me and Jojan bought a piece each, so that we can have A/C in both the two rooms in the apartment. The shop had no stock of the A/C. They said a wait period of 5 days will be there..

Waiting for the A/C, we started adjusting to the heat in Chennai.. after all Gunapriya apartment is airy! The A/C finally arrived after 10-12 days .. we decided to fix only one A/C as Jojan will soon move to a different apartment. samsung service centre people came and installed one A/C and they went.. We soon realized that A/C is not working..Its compressor is failing to run for more than 2 minutes..

We called Mohankumar who had done the installation. He came, inspected and said a capacitor is gone. But he only has installation rights, no right to make things right. We called the service centre poeple again.. after multiple calls and days, somebosy turned. They said compressor is faulty. They cannot do anything, we have to call samsung people.

Our fight with samsung started.. long mails//phone calls... We were the poor victims.. Samsung will definitely get the best award for worst customer support. Finally a replacement A/C was given after a month after we first paid for our A/C.

We started cooling ourself in A/C. We thought all troubles are gone.. But soon the japthi notice issue ( mentioned in my 30 May blog) came and we lost the apartment..

Being a courageous person!!, I decided to move to my A/C to my friend's apartment and fix it there. And we carried it there, but soon found out that, the apartment does not qualify for fitting a window A/C. No space between buildings.

Now i am using the A/C to dry up my clothes... Now i understand why samsung delivered me a defective A/C.

Why should i have a working one ?

3 comments:

Aneeshji / അനീഷ്ജി said...

seems like u r having a blast in chennai :-)

we dont miss chennai heat though, Texas especially dallas is US answer to Chennai... Its HOT here..!!!! and its not summer fully yet....

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