In a telecon with end-customers today, we all from same side logged in early. One guy said - "before actual customer comes in let us talk about our side.."
And we started talking... I was slightly afraid.. even we three are from different locations and we dont see each other. Who knows somebody else is not there ?
And when people started joining from other side we stopped our discussion. And we were enquiring about Mr.Mike who has not joined yet.
To our surprise , Mr.Mike was already there, hearing our discussions. He was listening silently to what we talk. He praised us for understanding their concerns and said thanks to us. The things we discussed were mainly the lack of documentation in providing proper cases to the customer, and the necessity to make them fast!
Luckily we did not say anything bad :)
Perhaps we should always have it in our mind when we talk about somebody else - that he is listening to what we say.
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